Communicating during a crisis is its own skill all by itself. We’re going to talk about some principles that can help you get it right whether you use radios professionally in public safety, aviation, or the military–or if you are a private citizen trying to get that 911 call out in a hurry. Ideas in here to think about: “Aviate, Navigate, Communicate.” Don’t be “that guy” on the radio, take one step back from the crisis when you click that button. “Push to talk, not to think.” -A friend we know. Finally, think about how communication strategies are also leadership strategies–Clear out some of that fog and friction, and bring calm to the chaos.

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Intro sound credit: SoundBible.com