EPISODE 176

Read the Room:

Who is Leading You?

Jan 1, 2025 | Podcast

clip from the Deputy Dinkheller Shooting

Most leadership and management training has a top-down approach, but real human interaction involves influence in all directions – especially during a negotiation or  confrontation.  Mike and Jim discuss how to recognize when the other party is trying to influence or manipulate you, and how to lead your way through a tense situation. This is the essence of de-escalation and conflict management. 

Links:
Emotional Intelligence by Daniel Goleman 
Goleman’s 5 Elements of EQ

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Intro music credit Bensound.com

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